Saudi Telecom Company (STC), a world-class digital leader, on january 22,2020 announced it is partnering with MATRIXX Software to drive continued boom for its Jawwy brand. STC Solutions is the prime contractor for this project and System Integrator (SI) Celfocus has been chosen for delivery.
As a digital-first solution, Jawwy represents the future in consumer mobility by handing over a prosperous and unique customer experience, anchored on a future-ready 5G digital stack capable of powering digital customer engagement at scale.
By deploying the MATRIXX Digital Commerce platform, Jawwy will have the capability to digitalize customer engagement, simplify consumer journeys and provide better and more comprehensive experiences. STC diagnosed the significance of evolving the Jawwy choices to keep pace with their mobile-savvy customers. MATRIXX has confirmed success bringing clients into production rapidly and cost effectively, thereby enabling providers to launch tailored products and services.
STC Solutions (STCS) will be forerunning the engagement by overseeing all phases of this digital transformation project and making sure its success. STCS’s unique values and sturdy dedication will allow Jawwy to enhance its operational performance, better serve its customers, and explore avenues for boom in the telecom and other industries. STCS is the KSA IT services market leader for four consecutive years, as per leading industry analyst association IDC.
STCS is at the forefront of reshaping the IT landscape in Saudi Arabia by assisting organizations from all industries to realize their potential.
Designed and constructed for the contemporary era, the multi-patented, award-winning MATRIXX Digital Commerce Platform allows a digital-first reinvention of Telco. Harnessing a cloud native architecture, it allows operators to scale a new era of services rapidly and efficiently while making sure the excessive availability of distributed systems. Built to scale for digital, 5G and IoT services, the MATRIXX Digital Commerce Platform offers operators the agility and elasticity have to compete and win now and in the future.
“In line with the Saudi Vision 2030, digital evolution is a key pillar and hence; it is at the core of our technology strategy. Such evolution is supposed to build the digital foundation for the distinctive lines of businesses. We have constructed a devoted stack to serve the Jawwy digital brand in order to elevate up the quality of services and meet the rising expectations of our consumer--the Saudi youth segment. As part of our dedication to offering the best progressive services, we are partnering with MATRIXX, Celfocus and STC Solutions to further modernize the Jawwy technical stack by setting up more digital enablers and extending the openness of the Jawwy platform to assist further boom while in addition enriching our customers’ experience.” – Haitham Alfaraj, senior vice president of Technology and Operations, STC.
“As the digital generation hastily evolves, together with STC Technology, we proceed to enhance our platform structure via an enormous transformation of our digital channels and integration through a contemporary structure designed to benefit from higher agility, openness and autonomy. To further enhance our client experience, Jawwy is targeted on better platform performance with present day billing & charging, openness, adoption of a multi-speed architecture, partnership enablers and platform security. This progressive engagement allows us to embark on this journey, while additionally adopting new solutions and technologies with world class partners and alliances to take our client experience to the subsequent level; thus, affirming STC’s commitment to stay a trend setter in the region.” - Hany Aboushady, CTO, Jawwy.
“There is no doubt we are living the digital evolution era. Our government has recognized the digital element as a key pillar in Vision 2030 for a better quality of life. The private sector players try to provide the high-quality digital experiences to their customers. STCS, is dedicated to providing innovative digital services to our customers. We are very proud to be leading Jawwy digital transformation engagement that will provide our clients a world-class experience. We are assured that, with STC, Celfocus and MATRIXX, this special engagement will result to a model project in the region.” - Omer Alnomany, CEO of STC Solutions.
“Celfocus’ participation in these progressive and ambitious program goals at delivering an enormous transformation of Jawwy’s digital channels and integration. With a present day architecture design, Jawwy’s business groups will gain from increased agility and autonomy while making sure the efficiency and reliability required via technology teams.” - Paulo Trigo, CEO, Celfocus.
“Partnering with STC, STCS and Celfocus to radically change Jawwy’s choices to grant their clients with a really mobile experience is a thrilling opportunity. To successfully compete in today’s market, mobile operators have to provide their clients creativity, control and transparency. We are proud to be at the core of Jawwy’s dedication to offering its clients with a truly innovative digital service.” – Dave Labuda, founder and CEO, MATRIXX Software.