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To improve customer experience Saudi Telecom Company selects IFS
IFS’s leading workforce scheduling solution to radically improve the efficiency of 5,000 field service engineers

IFS, the worldwide endeavor applications organization, reports that Saudi Telecom Company (STC), a world class digital leader giving innovative services and platforms to our clients and empowering the digital transformation of the MENA locale, has chosen IFS Service Management™ to build process effectiveness, improve edges, and encourage improved consumer loyalty.

To reinforce its driving business sector position and prepared the organization for future business driven by an expanding requirement for digitalization, STC propelled a far reaching assessment process, choosing a service platform to supplant inheritance business systems while improving operational effectiveness. From a short list that remembered arrangements from probably the biggest merchants for the world, STC picked IFS for its ground-breaking versatility, natural client experience and vigorous functionality.

"We trust IFS's venture class, innovative solutions speak to the best fit for our hierarchical needs," said General Manager Enterprise Enablement Jamel Alshahri. "What pulled in us to IFS, other than the wide and profound practical capacities of its software, was its client first approach, which is evident in all engagements we have had with the organization to date. IFS is a agile, shared and dependable accomplice for STC."

Stephen Keys, IFS Regional President, APJ ME&A, included, "We are respected to be working with STC, a lofty and most significant brand in the locale. We anticipate a long and fruitful association together, making an incentive for STC and its clients."

Become familiar with how IFS assists organizations with conveying service greatness and upgrade workforce effectiveness with the world's driving service management arrangement: www.ifs.com/corp/solutions/service-management/




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