Imdaad, a Dubai-based group of companies that delivers integrated, sustainable facilities management services that improve operational efficiencies of physical assets, has been recently named ‘Overall FM Company of the Year’ at the prestigious Facilities Management Middle East (FMME) Awards 2019. The declaration was the highlight of a extremely successfully evening for the company, which was also awarded the ‘Cleaning Company of the Year’ title and was highly applauded in the ‘Engineering Service of the Year’ category.
The awards were received at a sparkling ceremony held at the JW Marriott Marquis hotel in Dubai. Now in its 12th edition, the FMME Awards is the region’s principal annual gathering for the Facilities Management sector and fascinated senior officials and leading figures from the industry. The ceremony was attended by several high-level executives from Imdaad, including Group Chief Executive Officer Mr. Jamal Abdulla Lootah, Chief Operating Officer Mahmood Rasheed, and Chief Financial Officer Zubin Shroff.
Remarking on the prestigious award, Mr. Lootah said: “We are pleased that Imdaad has been recognized with the top honor at the FMME Awards 2019. This outstanding achievement speaks volumes to the commitment and aptitudes of our team members, and I’d like to thank everyone who made it possible. Receiving one of the industry’s most desirable prizes serves as powerful inspiration to further improve our offerings for our loyal customers and remain on our path of innovation.”
Imdaad has been instrumental in the transformation of the region’s Facilities Management industry, playing a important role in shaping its continuous growth and development. The company provides total Facilities Management solutions and its efforts in continuously improving operational performance has resulted in high customer satisfaction of 94%, contract renewal rate of 86% and average client KPI achievement of above 95%.