Dubai Electrical Energy and Water Authority (DEWA) has won the Global Excellence Award from the European foundation for Top Quality Management (EFQM), ending up being the first organisation outside Europe to get this respected award, and the very first in the Award's history to win it from first application. DEWA achieved between 750-800 points, rating in the Platinum category, that includes leading companies and establishments that promote sustainable excellence.

"At DEWA, we work in line with the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who has determined the basic attributes and aggressive method for future governments. This is based on attaining the most effective achievements in different industries of government, to mirror positively on the services offered to residents and culture member. The excellence procedure with the Dubai Government Excellence Program has contributed to advertising a society of institutional excellence, combining the structures of lasting excellence. DEWA gives a favorable workplace that contributes individual and organisational efficiency and institutionalising a culture of excellence, according to the greatest requirements of overall high quality management and lasting excellence. At DEWA, excellence is a day-to-day job programme applied according to particular and well-thought-out methods and plans carried out by all team, to accomplish the joy of customers and society as a whole," claimed HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

A group of 7 assessors from EFQM checked out DEWA to review its procedures and techniques in innovation, excellence, continuous advancement, and policies to keep its success. The group commended DEWA's efforts which contribute to realising its vision to become a lasting innovative world-class utility, and applauded its accomplishments over the previous years.

The UAE, represented by DEWA, ranked first worldwide in obtaining electrical power, based on the World Bank's Working 2018 record. The considerable report makes use of multiple criteria to measure the simplicity of doing business in 190 countries around the world.