ADSSSA Unveils Major Initiatives Under Digital Transformation Agenda to Consolidate 1,600 Government Services Under One Integrated Platform

In the run up to GITEX technology Week which will certainly be held in Dubai beginning next week, the Abu Dhabi Smart Solutions and Services Authority (ADSSSA) unveiled a major program under its electronic transformation method as part of its efforts to speed up Abu Dhabi's vision and also position the emirate's leadership in developing a lasting knowledge-based economic climate, during an interview held at Yas Shopping center in Abu Dhabi on Thursday October 11, 2018. It additionally introduced the latest development on TAMM, a very first of a kind platform in the area targeted at supplying service excellence across Abu Dhabi Government.

ADSSSA likewise revealed the most recent development on the combined digital solutions system (TAMM) whichwas introduced in February this year, a first-of-its-kind system in the region focused on delivering solution excellence across Abu Dhabi Government.

ADSSSA highlighted the substantial role of digital makeover in driving social and also financial development in Abu Dhabi, assisting in the lives and also success of people and boosting the emirate's business environment, which is among the main objectives of 'Ghadan 21', the Abu Dhabi Government Accelerator's Program.

As one of the core pillars of ADSSSA's strategy, electronic makeover provides the structure for the production of transformative, innovative and also modern government services guided by policies and also advanced technologies. Concentrated on providing a typical digital platform that is flexible and also scalable, the strategy seeks to consolidate fragmented federal government services under one incorporated and also safe and secure platform, while making certain performance.

Under the digital makeover method, ADSSSA exposed TAMM's series of cutting-edge networks with 80 end-to-end journeys, aimed at streamlining the procedures of over 1,600 government services, operating under a single system. The system capitalizes on innovative electronic innovations to help with the experience in finishing its requirements in a hassle-free and also efficient fashion. It gives investors, residents, as well as homeowners in Abu Dhabi with a seamless experience while fulfilling their business or individual needs.

H.E. Dr. Rauda Al Saadi, Supervisor General of ADSSSA, said: Abu Dhabi Smart Solutions and Services Authority has reached a new milestone today in line with Abu Dhabis vision to become a global smart city which serves its citizens, residents, investors and visitors with a digital infrastructure that facilitates their activities and thereby enhances their lives. This is in line with Abu Dhabis vision of building a One Government service model focused on excellence, speed and efficiency.

The 'One government' service design follows the leading international patterns on government techniques which concentrates on excellence in resolving social as well as financial modification to even more involve people and also the private sector. TAMM leverages on the improvements in modern technologies to give citizen-centric services as well as centers. ADSSSA is leading the execution of the emirate's vision to deliver these networked solutions while advancing the electronic makeover agenda on par with global standards.

H.E. Dr. Al Saadi, noted that the three major channels introduced under TAMM, which include a one-stop store online portal, a clever application, and customer support centres are targeted at offering benefit, seamless experience and personalized solutions for clients, under a unified gain access to factor. She added that these are simple tools which empower clients' mobility through the vast ease of access of the innovations.

Some of the journeys that have been launched with TAMM have already been resolving the demands of residents and locals in locations such as tourism as well as friendliness, real estate, and healthcare. Key government entities of these industries such as the Division of Economic, Abu Dhabi Police, Department of Urban Preparation and communities as well as Division of Culture and also Tourist have actually currently experienced the benefits of TAMM for the organizations and to their stakeholders.

The three major channels launched include a one-stop shop channel through a web portal, a mobile smart application, and the customer service centers. TAMM is a 'unified omnichannel' which capitalizes on innovative digital technologies to enable seamless, convenient and personalized services. Some of the features of the digital channels include Digital ID, AD Maps, AD Alerts, AD Events, AD Info, AD pay, AD Rewards, AD Feedback, and AD Locker.

TAMM is an integrated platform launched by ADSSSA to provide services for key sectors such as real state, education, health, entertainment, family, community, among others. The initiative is in line with ADSSSA's efforts to transform and consolidate government processes and services focused on its stakeholders' needs.