H.E. Dr. Mohamed Salim Al Olama, Undersecretary of the UAE Ministry of Health and Prevention, consulted with a variety of applicants in the office of the Ministry as part of the 'An hour with an official' initiative. The program intends to develop openness in institutional work and improve communication channels by producing an avenue for the exchange of suggestions and comments on the quality of services. This will accelerate the conclusion of the objectives stated within the structure developed by the Deputy Minister relating to the implementation of Charter guidelines to make sure the well-being of the candidates.

H.E. the Undersecretary verified that the Ministry's active efforts to meet personally with the applicants belongs to the directives of H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to talk about challenges and establish solutions that will further boost government work. This initiative likewise reflects the Ministry's tactical goals to satisfy consumers through the quality of work systems and guarantee easy access to it in accordance with international standards as well as make sure the provision of all administrative services in accordance with the standards of quality, efficiency and transparency and raise the strategic signs to ensure the happiness of applicants.

During the meeting, Dr. Al Olama graciously received the suggestions and recommendations of the applicants. He added that they are important partners of the Ministry in its effort to further develop its service and that they are grateful to gain actionable insights regarding the customer system within the ministry.He included that they are main objective of the Ministry in its effort to further develop its service and that they are grateful to get actionable insights regarding the customer system within the ministry. Highlighting that the UAE remains completely committed to guaranteeing the quality of health services, the Undersecretary noted that this will serve to enhance relations between the Ministry and the applicants.