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SEHA and Vocera Collaborate to Provide World-Class Clinical Communication Across Integrated Healthcare Network
New Sheikh Shakhbout Medical City is first hospital in SEHA to implement Vocera Platform

Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in medical communication and workflow solutions, is partnering with Abu Dhabi Health Services Company – SEHA, the biggest integrated healthcare community in the United Arab Emirates, to enforce the Vocera Platform at the new Sheikh Shakhbout Medical City (SSMC). The 732-bed SSMC will be the first hospital in SEHA to standardize care group communication with Vocera solutions. There are future plans for SEHA to set up the Vocera solution throughout 11 more hospitals in the region.

Caregivers will use the wearable Vocera Smartbadge and the Vocera smartphone app to communicate hands-free via voice, send and receive secure messages, manage alerts and alarms, and more. The dynamic master directory of the Vocera Platform will allow clinicians to attain colleagues throughout the network simply by announcing a name, role or group. There is no need to remember phone numbers or recognize who is on call.

“Standardizing clinical communication and collaboration on a single, secure platform will make sure we provide seamless and constant care throughout our medical center,” stated Dr. Naser Mahmud Ammash, CEO, Sheikh Shakhbout Medical City.

The enterprise-grade communication platform will link more than 1,800 caregivers and 440 doctors throughout SSMC. The biggest hospital in the UAE, SSMC was established as part of the Abu Dhabi Economic Vision 2030 to increase healthcare services in the Emirate. In 2019, SEHA partnered with Mayo Clinic to operate the 300,000-square-meter hospital, which gives professional care for the most serious and complicated conditions.

“Depending on the medical situation, caregivers can use Vocera solutions to rapidly connect and collaborate. Vocera solutions are reason built to assist hospitals and health system enhances clinical efficiency, staff response times, quality of care, and patient safety,” stated Gerald Francis, CNO, Sheikh Shakhbout Medical City.

Vocera solutions combine with more than 150 medical and operational systems, which include electronic health records (EHR), nurse call systems, physiologic monitors, ventilators and more. Intelligent workflow integrations enable the shipping of relevant and contextual patient data to care crew members at the right time on their device of choice, assisting them make informed decisions quickly.

“Sheikh Shakhbout Medical City is the future of healthcare in the Emirate of Abu Dhabi, and wonderful care group communication is vital for its success,” stated Rashed Al Rumaithi, CIO, Sheikh Shakhbout Medical City. “The smart Vocera Platform supports our vision to offer efficient, world-class care.”

Aiming to treat almost 3,000 patients per day, the new SSMC is comprised of four interconnected towers dedicated to distinct specialties, which includes cardiology, orthopedics, maternity, general and pediatric surgery, necessary care and more. The state-of the-art hospital is exceptional for offering advanced burn cure and is regarded a predominant medical facility specializing in intensive care services with 154 dedicated ICU beds.

“Sheikh Shakhbout Medical City is an outstanding facility that will assist lead new benchmarks in specialized offerings and critical care,” stated Brent Lang, President and CEO of Vocera. “We are proud to offer an advanced communication platform that helps SEHA provide tremendous care throughout its many healing environments, which successfully combine high-tech innovations with high-touch services.”

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