The Roads and Transport Authority (RTA) has just recently hosted a team of the Dubai Government Excellence Program (DGEP) to an induction lecture highlighting the procedure for the instant application of the Fourth Generation of the Government Excellence System planned to boost the government efficiency.

HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA restated the preparedness of RTA for the implementation of the 4th generation of government excellence system enabling the ranking of the Dubai Government Number One around the world, as intended by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President & Prime Minister of the UAE and Ruler of Dubai.

"We've learned from the UAE leadership that aspirations are endless, the word impossible is not part of our estimations, and ambitions can well be accomplished through concerted team efforts. HH Sheikh Mohammed bin Rashid Al Maktoum believes that core challenges over the next two decades will revolve around who can go further in uplifting the performance level, and keeping abreast of successive advancements in all fields. Conquering such obstacles also rests on the implementation of new & innovative administrative principles built on competitiveness in the shipment of services, achievement of happiness to people, promoting innovation & creativity, unleashing skills & capabilities, serving the business community, nurturing a favorable investment climate, supporting the private sector and encouraging free enterprise.

Attended the induction workshop were Dr. Ahmed Nusairat, Coordinator General of the DGEP, Mr. Nasir Abu Shehab, Acting CEO of RTA's Strategy and Corporate Governance Sector, and a variety of senior authorities from both sides. Throughout the lecture, the DGEP team reviewed the goals and the procedure of the immediate execution of the Fourth Generation of Government Excellence System, which aims to improve the government performance based on innovative requirements geared towards the implementation of the Dubai Plan 2021. It concentrates on the outcomes achieved as they set the base for quality in government performance and services under 3 essential drivers specifically, the realization of the vision, innovation, and enablers, in a way that achieves the highest rates of public satisfaction and happiness.

Dr. Nusairat praised RTA's eagerness to promote the culture of quality, and encourage staff members to unleash their imaginative energies. He likewise admired the timely reaction of RTA to carry out the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, as regards adopting the Fourth Generation of Government Excellence System, and making every effort to uplift the performance in order to attain the highest standards of quality and sustainable excellence. "RTA is among the most significant government entities that equal the current performance-enhancing developments towards keeping the standing of Dubai," he stated.

"RTA takes pride in strategic systems and plans which are constantly aligned with the objectives and goals of our prudent government. Hosting the team of the Dubai Government Excellence Program reflects RTA's keenness to satisfy the aspirations of Dubai Government, through contributing successfully to all initiatives. Hosting this induction lecture about the direct implementation system of the 4th Generation of Government Excellence System epitomizes the keenness to rank Dubai emirate at the highest levels internationally by adding to the joy and complete satisfaction of individuals with the outstanding government efficiency, and the shipment of quality & innovative services befitting the profile of Dubai among top cosmopolitan cities," stated Nasir Abu Shehab.

The 4th Generation of Government Excellence System is the first of its kind created to upgrade government performance, which deals with the differences and privacy in the job nature of each entity. It likewise concentrates on the outcomes accomplished by such entities according to their relevant functions designated to it in implementing the national agenda, in a manner that creates an one-upmanship for the UAE and the appropriate executing government entity.