Landmark Group, a leading retail and hospitality conglomerate in the Middle East, has launched an e-commerce app for iPhone and Android, as well as its flagship brand, CenterPoint, in Kuwait.
According to eShop World, Kuwait's e-commerce market is expected to grow to $1.07 billion by 2020. There are about 2.6 million internet users in the country, and 2.4 million of those who already shoping in online. CenterPoint's for Ecommerce in Kuwait will strategically tap into this rapidly growing online marketplace, offering its loyal customer base in the country a seamless shopping experience, no matter where they shop - stores, sites or apps.
Chief Operating Officer, Landmark Group Kuwait, SaibalBasu, said: “With the growing number of people here in the region and now choosing to shop online, it is a natural change to launch an e-commerce site and app that gives you instant access to our products. We keep our customers at the center of everything we do and continue to provide them with a simple, convenient and seamless shopping experience.”
Home to four of Landmark Group’s most loved concepts - Babyshop, Splash, Lifestyle and Shoemart, Centrepoint mobile apps and website will provide customers over 25,000 products in fashion apparels, shoes, beauty, baby products, home fragrances and decorative furniture. Customers can shop on Center Point’s mobile apps and websites for over 200 domestic and international brands.
Chief Operating Officer, Centrepoint, Simon Smith, stated: “We are happy to introduce a new online store for our customers in Kuwait. The Mobile apps and website are designed to suit their convenience. Customers will now have access to our latest collection– all from the comfort of their own homes. As a brand, we are continuously working to improve our services and drive customer experience forward. Our goal is to ensure that we reach out to the modern-day customer and bring in a truly integrated omni-channel experience.”
The brand-new digital shopping experience will be available 24 x7 in both English and Arabic and offer customer friendly features.
To get started, customers can choose for home delivery or click and collect. Click & Collect is a one of a kind Omni channel feature that conveniently allows customers to shop and pay for their order online and collect it from the nearest nominated Centrepoint store. This feature is already gained popularity among shoppers in KSA & UAE. In addition, scheduled delivery is available for any Babyshop product that requires assembly. Customers can select a convenient date and time from a list of available options when they shopping. What’s more, they enjoy free assembly at the time of delivery.
Other useful online features include Cash on Delivery, easy returns within 15 days from store or pick up from home, and the integration of Shukran, the Group’s award-winning loyalty programme. Customers can link their Shukran account with their shopping account to earn and spend Shukrans when they hopping online or in apps. enjoys a loyal and strong customer base in the Centrepoint region. The brand is widely recognized for its value offerings and a variety of products including the latest fashion for women, men, teens and children all under one roof, making it a popular shopping destination amongst families.
The Landmark Group first landed into E-commerce in the United Arab Emirates in December 2012 and has grown exponentially from 2013 to 2018 with a Compound Annual Growth Rate of 140%(CAGR). Today, it offers online shopping in 5 countries: the UAE, Saudi Arabia, Bahrain, India and Kuwait. In the coming months and years, the Group aims to further expand its E-commerce and Omni-Channel business by rapidly rolling out new innovations and features, bringing more brands online and launching the platform in other territories.