A government delegation from Jordan's Ministry of Communications and Information Technology and Department of Lands & Survey recently went to the head office of Dubai Smart Government Establishment (DSG), where it was briefed on the experiences of both DSG and Dubai Land Department and the current wise federal government services innovated by DSG to all classifications of the society for Dubai to become the most intelligent city in the world.The delegation was received by H.E. Wesam Al Abbas Lootah, CEO of DSG, and Khalifa Al Suwaidi, CEO of Emirates for Real Estate Solutions of Dubai Land Department.

The delegates exchanged views on their experience with improvement into smart federal government. Mr. Lootah talked about with them the obstacles and future strategies, wishing them all success and assuring them that DSG would supply them with the required support for them to obtain familiar with and gain from Dubai Government's effective experiences.

Underlining the significance of smart government services supplied by DSG, Lootah said: "We make every effort to offer the very best federal government services that would meet the needs of clients, who top our priorities as per DSG's method, in consolidation of the approach of the connected and integrated government that brings complete satisfaction and joy to the public.".

He included: "We are always pleased to respond to the invitations originating from the brotherly Arab countries to convey the wise change experiences that we got from keeping pace with the world's finest practices and to provide all federal government services on customers' clever devices with the goal of supporting our Arab bros in their procedures of development and enabling them to prevail over the challenges that they might deal with while executing strategic plans and jobs.".

The delegation was provided a presentation on DSG's strategic plan 2014-2017, which was developed in line with the initiative of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and in application of the instructions of His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, with the objective of making sure the effectiveness of clever change, applying the very best practices and offering the federal government entities with contemporary wise enablers to show the system of work as a connected and collective government for satisfying the requirements and joy of clients.

This was followed by DSG's abilities in shared services, consisting of the government resources planning systems, for all federal government entities to do their back-office operations in the monetary and logistic fields and those related to personnels, payroll, job, asset management, suppliers and self-services of staff members, in line with Dubai Government-approved financial policies and systems and HR management laws.

Later, the delegation members were briefed on Dubai Now app, the latest combined center for clever and innovative services, which includes more than 53 smart services supplied by 22 government entities up until now taking part in it; and lots of other services that enhance change into wise federal government and make consumers happier.

Dubai Land Department's agent presented the department's jobs and the innovative and contemporary methods that the department follows for managing and registering actual estate and controling the relationship between the celebrations worried. A number of smart apps offered by the department to consumers for their deals to be completed through their clever gadgets were also highlighted.