First Response Healthcare Unveils 'Drect' Mobile App to Revolutionize At-Home Medical Care in the UAE

Healthcare

First Response Healthcare Unveils 'Drect' Mobile App to Revolutionize At-Home Medical Care in the UAE

First Response Healthcare (FRH), a leading provider of at-home healthcare services in the UAE, has announced the official launch of its innovative mobile app, ‘Drect’, during its annual internal award ceremony. The launch marks a significant leap in digital healthcare, reinforcing FRH’s commitment to patient-focused, tech-enabled medical care.

Themed around technology, diversity, and growth, the event highlighted the company's continued drive to enhance healthcare accessibility and celebrated team achievements. Designed with patients in mind, Drect is set to transform how medical care is accessed and delivered, offering a seamless, 24/7 digital gateway to personalized healthcare at home.

With the new app, users can:

Book doctors, pediatricians, or dentists on demand, with an average arrival time of just 30 minutes
Track medical teams via integrated GPS for real-time updates
Receive and securely store prescriptions, lab results, and invoices within the app
Access Health Chat and Teleconsult features for virtual consultations
Tourists can scan a QR code in hotel rooms to request medical assistance in just two clicks

Pavan Sharma, Founder and CEO of FRH, emphasized the app’s strategic importance:

“We’ve built Drect around the needs of our patients, making care more accessible, personalized, and seamless. It lays the groundwork for future innovations involving AI, IoT, and real-time health tracking.”

Prashi Sharma, Chief Strategy Officer, added:

“This app is our response to the question we ask every day: how do we deliver even more value to our patients? Direct is a bold step forward in proactive, connected, and intelligent care delivery.”

Established in 2018, FRH has set high standards in home-based healthcare and is licensed by the Dubai Health Authority (DHA) and accredited by Joint Commission International (JCI). Serving over 250 luxury hotels and private clients, FRH is known for its Pediatrician at Home and Dentist at Home services, supported by fully portable medical equipment.

With the launch of Drect and expansion plans on the horizon, First Response Healthcare is redefining the future of home healthcare in Dubai, ensuring residents and visitors alike have access to quality medical care at the tap of a button.