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Dubai Maritime City Authority Participates in Day Without Service Centers Initiative

Dubai Maritime City Authority (DMCA) joined the Day without Service Centres initiative launched by the Dubai Government's Department of Financial Services today (Thursday, October 26, 2017). The initiative, which was adopted by H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, intends to motivate customers to utilize smart networks to obtain solutions for government purchases in accordance with the Dubai Government's critical goal of becoming the world's most intelligent city and make use of the technological growths in accelerating and enhancing public services.

Amer Ali, Executive Director of DMCA said that this initiative is the first-of-its-kind that sustain the digital transformation making use of the most up to date technical advancements according to Dubai's vision making the emirate the smartest city worldwide. He pointed out that DMCA has offered a variety of innovative and modern services and solutions that help with the completion of all deals related to all maritime activities.

He added: "The 'Day without Service Centers' initiative mirrors the initiatives and collaboration among all government entities in elevating awareness on the availability of smart channels for conducting purchases either via smart applications or with internet sites. DMCA supports this effort which highlights the participation amongst all worried celebrations to recognize the tactical objectives of the emirate and give an effective platform for customers to increase their transactions and save time, effort and money."

The Dubai Maritime City Authority suspended six digital solutions during the campaign day, including the 'Marine Team Licensing - New' and 'Marine Crew Licensing - Restore' at the Client Happiness Centre at the DMCA head office. The four various other solutions which were likewise momentarily stopped include Marine Craft Anchorage License, Application Standing Query, Certificate Legitimacy Enquiry and the Penalties Enquiry and Payment services.

During the period, front line team quit receiving transactions for these solutions and customers who were checking out the service centre were instructed to complete the transaction via smart applications or self-service platforms available at the properties. Nonetheless, all other transactions that can just be made by personal proceeded as usual.

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