HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), has launched DEWA's revamped site, offering visitors an enhanced experience that supplies efficiency and joy for all its consumers and stakeholders. This step supports the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to enhance federal government services to global requirements.

"At DEWA, we work according to the futuristic vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum. This vision forms a roadmap for us and for our work procedures, efforts, and existing and future projects. The launch of our upgraded website supports the Smart Dubai effort, launched by His Highness, to make Dubai the most intelligent city worldwide. The website also enhances DEWA's pioneering role in smart services locally and internationally," said Al Tayer, commenting on the launch of the new-look website.

"In line with our vision to become a sustainable innovative world-class utility, DEWA has reached a sophisticated stage in its clever change of client service. We have done this by seeking to the future, adopting the most up-to-date technological options, and working in relation to positive tips provided by our clients and stakeholders, transitioning to smart services to satisfy their aspirations and accomplish their joy. As a pioneering government organisation in wise services, we work perpetual to attain the stated vision of His Highness that, "The federal government of the future works 24/7 and 365 days a year. It is as congenial as hotels, quick in delivering and strong in its procedures. The federal government of the future is ingenious and adaptive. It improves the quality of life and helps individuals attain their joy."".

Through its new-look site, DEWA supplies extensive clever services that meet the requirements of daily life: services that are easy, integrated, and effective; offering easy surfing and online access to services. It was reorganized according to a thorough research to satisfy client needs, to improve client services, and to enhance quality of service. DEWA has actually prioritised its customers, to improve services and achieve their happiness.
"The latest variation of the DEWA website reflects DEWA's constant efforts to accomplish quality across different technical fields. It also supports DEWA's efforts and dedication to offer easily-accessible services, which are readily available on the wise gadgets liked by its clients, and offer services according to the greatest levels of security and efficiency," said Moza Al Akraf, CIO of DEWA.

"DEWA constantly embraces the most up-to-date solutions and technical systems and uses them for the service of society to contribute to making Dubai a clever, incorporated, and linked city. DEWA works to upgrade its site to reach the largest variety of customers, and to assist in an easy life, through using DEWA's clever services," Al Akraf added. DEWA provides its services through its smart application, which supports a variety of operating systems, including IOS, Android, Blackberry, Windows, Samsung entertainment devices, Samsung Gear sees, Apple Watches, and eLife by Etisalat.