BIOS Middle East, a main managed services and cloud provider in the UAE, declared that it has effectively finished Noor Takaful's movement from on premise to the cloud, to quicken its digital transformation travel.
Noor Takaful was set up in early 2009 to give a wide scope of Islamic insurance (takaful), general and modified insurance products and services to people, families, groups and organizations in the UAE market.
Insurance agencies in the UAE are required to hold fast to NESA consistence; accordingly, the applications must be facilitated in the UAE with an in-nation disaster recovery. After a broad inquiry in the market, Noor Takaful picked BIOS Middle East and CloudHPT for the cloud migration project.
"It's an exciting time for Noor Takaful, this venture was amazingly urgent to take the business to the next level of development and we're charmed to have picked BIOS Middle East as our accomplice," said Rajesh Sethi, CEO of Noor Takaful | Ethical Insurance. "I am sure that we will be considerably increasingly responsive and client driven at this point."
A serious 3-month movement process pursued, including over 60+ engineers between application sellers, Noor Takaful and BIOS Middle East's groups, bringing about a successful migration of Noor Takaful's critical applications and data. The services delivered and migrated include domain migration, email relocation to M365 with Mail Assure security and chronicling from Solarwinds. The cut over occurred over an end of the week with just minutes of downtime.
"The insurance business in the UAE is experiencing a significant transformation and technology is at its cutting edge. BIOS Middle East is pleased to be the technology partner of decision for Noor Takaful and this unpredictable, critical projects enables us to use our insight and involvement with the insurance business to give Noor Takaful a modern, agile and cost effective platform on which to maintain their business with certainty," said Dominic Docherty, Managing Director, BIOS Middle East.
Besides, core insurance applications relating to motor, life and general were overhauled, while services, for example, contact center, file server, UAT and test environment were altogether migratedto CloudHPT in Dubai, with disaster recovery conveyed to CloudHPT in Abu Dhabi. Based on Cisco's Application Centric Infrastructure (ACI), CloudHPT is the main Cisco Powered Cloud in the Middle East. All servers on CloudHPT are completely upheld up utilizing Veeam and managed by a group of engineers from an all day, every day Network Operation Center (NOC) situated in Dubai.
The NESA consistence order from the Insurance Authority made it basic to give a Security Incident and Event Monitoring (SIEM) service that was both grievance and cost effective for Noor Takaful. BIOS Secured, is a SIEM platform backed by a day in and day out Security Operation Center (SOC) including constant helplessness evaluations, guarantees that Noor Takaful's cloud framework sticks to NESA guidelines.
Moreover, Noor Takaful has re-appropriated IT infrastructure and Network activities for their staying on premise gear to BIOS Assured. BIOS Assured gives full managed services to all on premise infrastructure crosswise over 4 locations which is sponsored by an in-nation day in and day out NOC for Noor Takaful. The last necessity was for end client support and this was met through an help desk area called BIOS Assist. This services furnishes Noor Takaful with a single point of contact for all IT related issues for end users. Auditable remote access from BIOS L1 engineers guarantees consistence and swift ticket resolution.
"As a major aspect of our digital transformation drive, we have effectively migrated from an on premise setup and have actualized a completely managed cloud condition to maintain the business," said Frederick Bisbjerg, Chief Digital Acceleration Officer, Noor Takaful | Ethical Insurance. "This advanced, agile, adaptable and secure cloud condition dispenses with future CAPEX prerequisites all the while. We currently have a future sealed IT environment that is consistent to the business benchmarks and lower running operational expenses."