Technology

B2Core, a leading provider of advanced CRM solutions, has announced significant updates to its back-office management CRM and iOS mobile application. The newly launched B2Core v13 marks a significant milestone in the company’s CRM solution development, featuring major improvements aimed at streamlining business operations and enhancing user experience. Simultaneously, the iOS v1.23 update offers a redesigned user interface, ensuring maximum convenience and interaction for mobile app users.

Key Features of B2Core v13

ZenDesk Integration for Superior Customer Service

B2Core has integrated Zendesk, a top-tier customer support tool, to optimize client relationships. With AI-powered capabilities, Zendesk facilitates personalized interactions through various channels, including live chat, phone, email, social media, and self-service portals. This integration aims to enhance customer support efficiency and satisfaction.

ShuftiPro KYC for Seamless Compliance

The updated CRM includes integration with ShuftiPro KYC, expanding document submission options to include address verification documents such as rental agreements and utility bills. This enhancement offers brokers greater flexibility and customization in the verification process.

Adherence to The Travel Rule via B2BinPay

B2Core incorporates Notabene, a Travel Rule solution provider, through B2BinPay. This integration ensures compliance with the Crypto Travel Rule, aiding businesses in managing crypto operations transparently and effectively in key regions including the US, Canada, the EU, and others.

Updated Savings Module v1.1

The new Savings Module v1.1 allows clients to generate passive income on their digital assets. Users can transfer holdings into interest-based savings accounts, offering a powerful value proposition for brokerage firms and their clients.

Enhanced User Interface and Efficiency

The update includes a redesigned user interface, focusing on visual appeal and intuitive user experience. This redesign aims to make crucial information more accessible and navigation more straightforward.

New Bonuses Page

A dedicated Bonuses page has been added, enabling users to quickly access and track active bonus programs. This feature is designed to enhance user engagement and provide a more rewarding client experience.

Detailed Account Information

The platform now offers more comprehensive and visually engaging account details. Users can view statistical data and key trading parameters through interactive charts, aiding in informed decision-making and effective portfolio management.

iOS v1.23 Update Highlights

The iOS v1.23 update focuses on a complete redesign of the user interface, offering a more user-friendly and visually appealing experience. This update ensures that mobile app users can enjoy seamless interaction and enhanced accessibility to the platform’s features.

Conclusion

B2Core’s latest updates demonstrate the company’s commitment to providing advanced CRM solutions that elevate business efficiency and user experience. By integrating powerful tools like Zendesk and ShuftiPro, adhering to compliance standards, and enhancing user interface and engagement features, B2Core continues to set the standard in the CRM industry.

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