Smart Dubai, Dubai Police Launch ‘Happy to Pay’ (H2P) App to Engage Public in Supporting Infrastructure Projects

Smart Dubai, Dubai Police Launch ‘Happy to Pay’ (H2P) App to Engage Public in Supporting Infrastructure Projects
27 November 2017 -
  • Smart Dubai, Dubai Police Launch ‘Happy to Pay’ (H2P) App to Engage Public in Supporting Infrastructure Projects
    Smart Dubai, Dubai Police Launch ‘Happy to Pay’ (H2P) App to Engage Public in Supporting Infrastructure Projects Smart Dubai, Dubai Police Launch ‘Happy to Pay’ (H2P) App to Engage Public in Supporting Infrastructure Projects

As part of the Happiness Agenda that was released in May 2016by HH Sheikh Mohammed Al Maktoum, Vice President and Prime Minister of UAE, Ruler of Dubai, Smart Dubai Office and Dubai Cops have today introduced a cooperation intended towards improving public participation, and the levels of joy in Dubai. The project, Satisfied to Pay, plans to decrease individuals's hesitation to pay their penalties promptly and, more importantly, to feel far better about paying.

The project is an practical application of behavioral economics in policy-making, additionally called 'nudges', which are becoming the requirement in advanced government units such as Behavioural Insights Unit in the UK government, and SBST in the USA government. Together with leading researchers from the University of Oxford and Harvard Business School, the Dubai group have established a brand-new version of the Dubai Cops app, that allows customers to pay their traffic fines, yet with subtle differences that will certainly be checked for their performance in raising both compliance and happiness.

Based on data published by the Department of Finance, individuals will be presented with details of how the government spending plan is designated in 2017 and for that reason provides customers a clear view of just how funds from their penalties will be invested. The Dubai Cops application will additionally be leveraged to enable kinds of interaction with customers and to get a feeling of just how they really feel funds need to be allocated among sectors such as health, infrastructure, safety and security, and education. In this way, individuals will certainly be able to much better understand exactly how their settlement adds towards public services, as opposed to seeing the penalty as a simple charge. This trial will allow the researchers to determine the level that transparency and involvement affects people’s engagement with public life and eventually boost their happiness in Dubai. Even more, in addition to the useful social benefits to the test, there are likewise monetary benefits, where the data is expected to show how customers will certainly pay their fines earlier, and decrease the possibility of long-lasting hold-ups in unpaid fines.

Her Excellency Dr Aisha Bint Butti Bin Bishr, Director-General of the Smart Dubai Office (SDO), said: “Launching the ‘Happy to Pay’ service and application is an unmatched milestone in the region and an unusual and significant success on a global level. The innovation assists change the task of accumulating penalties right into a community effort, and advertises the development of various sectors.”

" While lots of nations around the globe still watch happiness as an abstract issue,” Dr Aisha added, "we, in the UAE, have actually succeeded in changing it into a real-life experience for the people, residents and visitors of the city. Created in collaboration with professionals from the Universities of Oxford and Harvard, the application borrows its design from the concepts and structures of human behavioral science. It allows individuals to pay their penalties at an area of their choice, involving them in nation-wide development initiatives."

The trial will certainly be performed as a Randomised-Controlled Trial (RCT) which is the gold standard of international scholastic research study. These coincide rigorous methods used in examining medical trials, as a result of the need to guarantee evidence-based decisions.

As a result, this trial will certainly make a sensible demonstration of evidence-based action, and in this instance, the design of the Dubai Police app will certainly be improved after the test outcomes are analysed, and ultimately published in worldwide clinical journals. The design enhancements will be based upon clinical evidence for the very best result to happiness in Dubai.