Serco, a leading provider of essential public services, has announced that it is delivering turnkey infrastructure and facilities management solutions for the Galleria on Al Maryah in the Middle East, Abu Dhabi. As part of their five-year contract, the company will handle all maintenance of the current and expanded asset, including everything from specialized infrastructure systems to operational components such as security and wallet services.
The mall is the result of a visionary collaboration between Gulf Connect and Mubadala Real Estate and Infrastructure (MREI), and following the recent expansion, it now offers more than 1.8 million square feet of leased space. As a key distribution partner, Sergo offers development-related support services, including 270 indoor and outdoor stores, 70 dining areas and home entertainment options such as cinemas, urban parks and children's play areas. With more than 400,000 visitors in the first few days, with press and audience applause, the Galleria has already established itself as one of the busiest and highest quality retail destinations in the Middle East.
Edward Gallagher, Managing Director for Integrated Services, Serco Middle East said: “We are very proud to be the distribution partner for such a wonderful complex, which promises to be a major attraction for decades to come. To support the expansion of The Galleria, We have provided innovative solutions to the challenges posed by such a high-footfall space, and through the combination of innovative technology and global knowledge of Serco, they have used a function that provided a vibrant, clean and safe environment for hundreds of thousands of visitors from day one. We enjoy the challenge of such a customer-facing environment and allow our trusted and talented employees to bring a "make a difference every day" approach to life. "