Saudi German Hospitals (SGH) Group, one of the largest private hospital groups in the MENA region, announced the enforcement of a set of initiatives that have been enhanced to help make sure that its patients and the rest of the community can proceed to access global-standard medical care amidst the present-day difficulties being faced by patients due to the emergence of the coronavirus (COVID - 19).

Makarem Sobhi Batterjee, President, SGH Group, stated: We are completely dedicated to constantly offer the highest level of healthcare services while making sure the safety of our patients, visitors and staff in all of our medical facilities. We proceed to uphold best practices and safety measures that can help stop the spread of COVID 19 and protect everyones health and wellbeing. In line with these goals, we have launched a set of new services and facilities that will enable our patients to safely access the best possible healthcare experience amidst the present situation.

Some of these initiatives include the Saudi German Hospital At Home services, which allow patients to request for SGH doctors and medical staff to visit to their residence and to easily and seamlessly order medication from the comfort of their home. SGH Group has also enhanced specific measures designed to address the wants of the elderly and those with chronic health conditions. The hospitals group has also extended the capabilities of its emergency departments to accommodate huge number cases in a quick and efficient manner. SGH group has also dedicated a free hotline where social workers will address the concerns that members of the community may have.

Furthermore, the group has introduced video consultations that will allow patients to access physicians remotely from the comfort of their home through videoconferencing. These initiatives are in addition to the already extensive work that the hospitals group has been doing to serve the community through its participation in the Health Heroes campaign, which has provided awareness sessions, distribution of information and hand sanitizers in over 100 locations throughout the Kingdom of Saudi Arabia (KSA).

SGH reiterated that it has been enforcing the highest global best practices in healthcare standards and policies. The group remains to cooperate and maintain strong communication ties with the local health authorities while the staffs are completely aware and trained on handling matters associated to the prevention of the spread of the virus.

It similarly called on patients, visitors, and the public to give the utmost necessity to hand hygiene, especially at these times, and spotlighted that the hospitals hygiene policy is well in place as physicians, nurses, and other staff are mandated to enforce this practice before they enter and after exiting all patient rooms, touching objects and surfaces, as well as before and after putting on gloves, among other instances.