Why are some parents in the UAE struggling to participate in school surveys, and why does it matter?

Many parents say digital illiteracy, time pressure, and the sheer volume of repetitive online surveys are limiting their ability to engage with schools, raising concerns about how representative parental feedback really is. While schools increasingly rely on apps, emails, and portals for surveys, consent forms, and notifications, not all parents find these systems easy to navigate—especially when links don’t load, logins must be repeated for each child, or questions are long and duplicated. Education specialists warn that low participation weakens the quality of data schools use to make decisions, potentially excluding the voices of busy or less tech-savvy families. Experts and parents alike are calling for simpler surveys, clearer guidance, fewer repetitions, and alternative channels such as phone calls, in-person meetings, or paper forms to ensure feedback is inclusive and effective. Do you feel school communication has become too digital, or do you find online platforms convenient enough?

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