What Compensation Are UAE Passengers Entitled to When Flights Are Disrupted?

According to aviation experts, UAE passengers have an absolute “right to care”, even when flight disruptions are caused by weather, fog, or operational issues. This means airlines are legally required to provide meals, accommodation, and communication access if delays or cancellations leave travellers stranded — regardless of the reason. While monetary compensation may not always apply under “extraordinary circumstances,” carriers cannot deny basic welfare such as hotel stays for overnight delays. With recent storms and fog causing over 150 flight delays across the region, travellers are urged to stay informed about their airline’s policies and claim entitlements promptly. Have you ever faced flight delays in the UAE — and did your airline offer proper support?

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