ENOC/EPPCO clients can now experience simpler, much faster and safer refuelling visits to all filling station as Emirates National Oil Company (ENOC) has actually revealed the extension of its Radio Frequency Identification (RFID) based fuel retailing system to all clients throughout its filling station network.
Called ViP (Vehicle Identification Pass), it is an entirely automated and paperless system without the need for cash, fuel cards or receipts. All automobile owners have to do is drive into the filling station, refuel with the help of an attendant and drive off.
Part of ENOC's brand-new combined 'ENOCPay' platform, ViP uses an innovative technology which consists of a securely encoded electronic security tag installed near the fuel tanks. This allows the nozzle to immediately identify the sustaining preferences thoes have set for their automobile, calculate the quantity of fuel filled from the dispenser, and deduct the cash instantly from the person's ViP account. This speeds up the refuelling procedure and makes it possible for customers to much better handle their accounts and set budgets for each sustaining deal.
H.E. Saif Humaid Al Falasi, Group CEO of ENOC, stated: "ENOC is clear in its objective of securing Dubai's energy requirements and we are dedicated to doing so with the greatest attention to our consumer fulfillment. The ViP offering is an outcome of our commitment to advancing the Dubai Government's Smart City initiative. Innovation lies at the core of all our offerings which eventually is aimed at enhancing customer experience and complete satisfaction.".
The ViP system uses radio-frequency to log in the details of the purchase at a secured database at ENOC which calculates all specifications related to the consumer account.
All 112 stations from the ENOC/EPPCO network will have a one-stop shop in which clients can acquire the ViP smart ta and get it set up on the car, all in one location. The ViP plan will be sold at AED 250/unit. Consumers can establish as lots of individual automobiles per account, thus making it possible for large families or people with several cars to much better handle their fuel spending plans. The files required to sign up for ViP are: Emirates ID for residents or passport copies for visitors, and the automobile registration card.
After every deal, consumers will get an SMS and an e-mail with the quantity deducted and the remaining balance in their accounts. In addition, signed up clients will have access to a devoted portal where clients can log in to access their info in real time and handle fuel spending plans, along with top-up their accounts. Top-ups can likewise be made with cash or card at all c-stores in service stations.
Burhan Al Hashemi, Managing Director, ENOC Retail, said: "Since we released ViP for business clients 2 years back, over 75,000 commercial vehicles, consisting of 8,000 taxis, had the ability to gain from this technology. Over 3,000 of our commercial customers were able to conserve four to 6 percent annually on their fuel expenses and reduce waiting time at the stations, hence enhancing their functional effectiveness.
"Now, by extending this service to the general public, we are handing down the benefits of this technology, which are real and reliable. We hope ViP likewise ends up being an unique tool for individuals to plan their budget plans as all details related to their fuel use becomes available at the click of a button.".
Highlighting its dedication to adopting new innovations and the smart city initiative, ENOC anticipates to eventually release the 'ENOCPay' mobile app, which will aggregate all existing and future payment techniques into a single interface. It is anticipated to be available on iOS and Android phones by Q4 2016.
'ENOCPay' platform provides a variety of cashless and cardless solutions that aim to boost consumer experience. These solutions consist of the ViP system for industrial clients, which was released in 2014, and ENOC's mobile payment services through its partnership with Beam Wallet, the leading mobile wallet app in the UAE, in addition to the UAE Ministry of Finance's e-Dirham mobile application.