Nearly two million pilgrims who attended last September's Hajj 2016 in Capital, Saudi Arabia, understood a much safer and a lot more safe experience with the existence of a first-rate safety, security, and crowd control system. The Makkah Region Development Authority(MRDA) and DXC Technology (NYSE: DXC), the world's leading independent, end-to-end IT services company, operated in partnership to effectively execute the first stage of a multi-year campaign to much better schedule explorer visitations and reduce the threat of overcrowding at the stations and systems along the Al Mashaaer Al Mugaddassah Metro Southern Line (MMMSL).

The MMMSL, which has among the world's highest city capabilities, shuttle approximately 72,000 passengers per hour at optimal durations in between holy sites such as Capital, Mount Arafat and Mina throughout the Hajj. Along with keeping the groups moving and without blockage to guarantee their safety and security, MRDA additionally needed to keep an eye on the implementation of 7,500 staff members that supervise the operations at their terminals and systems.

After careful study and assessment, DXC Technology developed and carried out a collection of multi-user modern technology remedies including a dual-language application in English and Arabic to sustain personnel management, along with a pilgrim dispatch system. DXC Modern technology performed thorough training for all staff, and a 24/7 Crowd Control Command Centre (CCCC) was established to check all aspects of the occasion and to offer real-time data and analytics updates to MRDA and its team. In all, the DXC Technology-enabled system collected and analyzed 23 million data points right into actionable insights to create a seamless and safe experience for the 1.8 million Hajj pilgrims.

MRDA deployed thousands of civil servants, security personnel and medical professionals to strengthen group management throughout the pilgrimage period. Additional personnel were additionally contracted to manage devices and the risk-free transfer of pilgrims using the metro system on the MMMSL. DXC Technology's next-generation capacities assisted to determine the most effective areas to deploy employee and to promote communication in between them in order to make sure smooth, prompt and safe procedures.

Abdelmoula Benabida, chairman of the managing team at the Al Mashaaer Metro Project, MRDA, stated: "It was an honor and opportunity to promote this pilgrimage for millions from all over the world, and our team believe that as modern technology evolves, there are always new systems that we could adopt. In 2015 we assured security by implementing innovations that permitted the efficient motion of 1.8 million pilgrims. For the first time, - through facilities such as the Crowd Control Command Centre, progressed analytics and mobile applications,- MRDA monitoring can conveniently track movement routines and staffing levels, and concern prompt notices for important modifications or incidents."

Maruf Majed, vice president and general manager, AMEA, DXC Innovation, stated: "Applying solutions-oriented reasoning and innovative technology to enhance a conventional experience calls for a delicate balance, and we are proud to have partnered with the MRDA to offer the advantages of cloud, big data knowledge and analytics to assist ensure the security of countless pilgrims seeing Mecca. DXC Innovation groups in Malaysia, Singapore, Saudi Arabia and UAE functioned all the time for eight weeks to complete the implementation of this high-magnitude project, consisting of very early phase of infrastructure set up with application and delivery. This extremely flexible, scalable and robust system is currently being enhanced with included functionality to satisfy forecasted MRDA requires for the decade ahead.

Please see this video on the Group Monitoring Service effectively deployed at Makkah City by DXC Innovation.

A new mobile app for pilgrims called 'iHajj' has additionally simply been introduced for iOS and Android, offering Hajj and Umrah pilgrims an end-to-end experience. Key attributes consist of thorough timetables, accessibility to the Holy Quran, prayer timing alerts, Kaaba directions, an expedition journey tracker, obtaining Du'a requests from family and friends as well as locating neighboring tasks though increased reality.

Photo Caption:
A live demo existed to key execs and government officials that paid a visit to the Crowd Control Command Centre (CCCC), including HE Sulaiman bin Abdullah Al-Hamdan, Minister of Transport; HE Dr. Rumaih Mohammed Al-Rumaih, President of Saudi Railway Organization; HE Dr. Hisham bin Abdulrahman Al-Faleh, Expert to Governor of Makkah Region, Chairman of Hajj Preparatory Committee & Director of the Holy Sites Development Authority; and HE. Dr. Hussain Bin Nasser Bin Abdullah Hazza Al-Sharif, Deputy Minister of Hajj Affairs.