Business

Abdulla Qassem, Group Chief Operating Officer, Emirates NBD: As initially reported, Emirates NBD has initiated a significant system upgrade of its focus banking platform.

I would like to update that our teams have fixed issues and have recovered digital banking services across all channels.

We are strictly monitoring the circumstance and resume to better service offering as more consumers enter our digital banking platforms.

We genuinely apologize for the difficulty caused to our valuable customers due to the service interruption and remain committed to addressing their concerns.

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