Dubai, UAE, 21 April 2014: Dubai Electricity and Water Authority (DEWA) recently participated in the GISWORX 2014 workshops and exhibition held in Dubai as its Platinum Sponsor in line with DEWAs commitment to build on its achievements in smart services.

DEWAs participation builds on its credentials as one of the leading departments in Geographic Information Systems (GIS) in the region. DEWA also reviewed its smart solutions to improve and increase the efficiency of operational processes and create added value for its customers.
We are committed to the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into one of the smartest cities in the world and establish Dubai as a global centre with a technical- and knowledge-based economy. DEWA is working hard to ensure smart services for its customers, partners and society as a whole, said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

DEWA has adopted the latest solutions and technologies, to facilitate intelligent services for our customers. We have established an effective and balanced infrastructure that strengthens operational efficiencies and simplifies procedures to provide our customers with high-quality and efficient services. We use the best and latest technical standards in implementing smart services and applications that will raise the level of efficiency and performance, said Al Tayer.

The GIS techniques by DEWA enable users to receive information on work methods and about any maintenance work being undertaken. By providing timely information, we intend to strengthen our services to make our customers happier. We also aim to adopt the latest technical practices to achieve the goals of our wise leadership. DEWA provides sustainable and uninterrupted electricity and water services that meet the standards of corporate excellence that will enable it to achieve its vision to become a sustainable world-class utility, said Al Tayer.

Through our participation at GISWORX 2014, we are promoting a culture of modern geographic information systems. We are committed to providing quality, reliable and uninterrupted services. Our goal is to ensure the provision of smart and efficient services to customers in any location conveniently, and thus contribute to their happiness, increase our productivity and provide high quality and efficient services to all our customers, said Moza Al Akraf, Acting CIO of DEWA.

DEWA highlighted its most prominent solutions and techniques for electricity and water distribution that are integrated with a unified knowledge system with other government agencies, real estate developers and project operators to accelerate the issuance of NOC certificates, and coordination and submission of data through several channels, especially related to real estate development projects, infrastructure, transport and communications.