The Department of Economic Development in Ajman (DED-Ajman) recently organized a 'Focus Group Collecting' for its stakeholders and customers as part of its initiatives to develop new financial licensing procedures using the 'design thinking' technique, a strategy made use of to effectively find challenges and find innovative solutions for business performance renovation. The event became part of DED-Ajman's recurring effort to include stakeholders and customers in its continuous improvement process launched to offer premium solutions to attain the highest customer complete satisfaction and happiness.
H.E. Ali Eissa Al Nuaimi, Director General of DED-Ajman, said: "We will certainly continue to improve our services, increase financial investment tasks, and create an affordable setting to bring in companies to Ajman. Open up meetings and focus teams are necessary in producing effective channels of interaction with stakeholders and customers to talk about difficulties and innovative methods to overcome difficulties and streamline service distribution procedures. Completion objective is not just to bring in substantial financial investments to the emirate however additionally sustain our vision of developing an affordable and lasting economic situation."
For his part, H.E. Abdullah bin Naser Al Nuaimi, Assistant Director General for Economic Registration and Control, DED-Ajman, said: "We adopted the 'design thinking' concept as methods to accumulate diverse point of views and access effective solutions to overcome present and arising difficulties and provide high quality and efficient services. We are keen to advertise transparency, trust, and reliability, which become part of our values, along with generated originalities to establish treatments and develop new channels to provide services that meet the requirements of our customers and lower any type of problem throughout execution. The gathering covered a series of topics, consisting of raising customer recognition concerning the given solutions and gauging their complete satisfaction on the procedure of supplying these remedies. As a result of the value of holding such discussions, DED-Ajman means to organize comparable conferences during the initial and second quarters of 2018."