Smart Dubai Government Establishment (SDG) has actually arranged a workshop that combined a group of tactical partners in several government entities with the goal of integrating efforts and harnessing innovation-based modern-day concepts to supply innovative smart solutions and attain sustainable happiness for the society.

The workshop, which was participated in by a number of representatives of government entities of SDG's strategic partners, was created by SDG to share the most recent updates as concerns the smart services upgrade model on the unified service platform, Dubai Now. The individuals in the workshop were also familiarized with Dubai Now gateway, which includes a quick on the platform along with all registration requirements, documents and procedures needed for government entities to straight add a brand-new smart service to the platform in line with the design guidelines connected to the customers' preferred smart services interface developed by SDG. The workshop likewise discussed all the perspectives that would assist establish the existing smart services available at the platform and supply brand-new smart services that would meet clients' needs.

H.E. Wesam Al Abbas Lootah, CEO of SDG, said: "We have engaged Dubai residents and citizens in designing ingenious smart services in line with their requirements through the Customer Experience (CX) Lab. The platform is aimed at supplying a constant and meaningful policy for a merged experience of customers when accessing Dubai government services through all smart channels."

Lootah added: "We are proud to co-operate with our strategic partners in numerous government and private entities in order to support the general development strategies in the emirate through collaborations targeted at keeping up with innovative technologies and methods and using the world's finest practices and standards for achieving the joy of the society and for Dubai to end up being a worldwide example to follow of incorporated and linked smart city that puts clients on top of its concerns."

The platform, a distinguished and extensive smart option, is the first of its kind for smart federal government services that make it possible for consumers to gain access to all services and conduct all treatments from one place at any time. The very first version of the platform was effectively launched through the cell phone channel as Dubai Now app, which won the best m-Government Service Award in the One Stop App Sector at the regional level.

The app, which covers clients' most everyday Dubai government requires through more than 50 smart services offered by 22 government entities, enables customers to create a list of their preferred smart services at the push of a button and at the same time add services to or eliminate others from the list. SDG is presently continuing to exert efforts to release this platform through several other thorough and helped with smart channels including wearables, websites, smart stands, smart watches, smart glasses and IVR.