Dubai Courts introduces innovative channels for easy access to services and bring happiness to customers

Dubai Courts introduces innovative channels for easy access to services and bring happiness to customers
10 October 2017 -
  • Dubai Courts introduces innovative channels for easy access to services and bring happiness to customers
    Dubai Courts introduces innovative channels for easy access to services and bring happiness to customers Dubai Courts introduces innovative channels for easy access to services and bring happiness to customers

The Dubai Courts introduced that it has actually started carrying out the decision to move questions solutions for labor-related situations and their judgments via licensed exterior client service centers. The new system was implemented following the instructions of H.H. Sheikh Mohammed bin Rashid Al Makotum, Vice President and Prime Minister of the UAE, and Ruler of Dubai; and in line with the Dubai Judiciaries' critical goals to optimize effort and time for customers to total legal and judicial transactions at the Dubai Judiciaries and lower the number of customers by 80 per cent by 2018. The brand-new choice makes it feasible for the customers to ask about their applications, requests, choices, and judgments without the should come close to the facilities of the courts.

The new decision provides a considerable shift in supplying judicial services as it assists in and improves work processes for employees. Customers could currently electronically submit applications for signing up labor situations and labor instances enforcement, obtaining a xerox of the legal notice publication for a hearing, and printing the brief declaration of the instances using approved centers in Dubai.

H.E. Taresh Eid Mohammed Al Mansouri, Director General, Dubai Courts, said: "The inquiry solutions for labor-related situations and enforcements were moved to accredited external Customer Service Centers as part of our commitment to regularly establish innovative and conveniently accessible solutions to the community by introducing new networks of communication with our customers throughout the day. We are certain that this latest choice will significantly contribute towards our constant efforts to improve the services of the judicial system for all segments of the local community - consisting of the court workers - by supplying them the best solutions to improve day-to-day schedules and bring them joy in accordance with the vision of H.H. Sheikh Mohammed bin Rashid Al Makotum of making Dubai the happiest city on the planet by 2021."

Al Mansouri included: "The Dubai Courts additionally make every effort to speed up and improve litigation procedures by offering the legal and judicial services with top quality, speed, effectiveness, and reliability with easy-to-access and noticeable places. This belongs to our leading tactical priorities, which is to guarantee the joy of our customers. We are certain that our partnership with the certified service workplaces in Dubai will successfully lead to transformative accomplishments, and will certainly be an enhancement to our major achievements in serving justice for everybody, showing our vision to end up being among the world's leading courts."

The variety of solutions that could currently be accessed with the accredited outside customer service facilities worrying include inquiry services associated with labor instances and enforcements which consist of the submission of e-applications for registering the labor instances, signing up labor cases enforcement, receiving a copy of the lawful notice magazine for a hearing, and printing the quick statement of instances; along with questions solutions concerning the instances, demands, choices, adjudicated rulings, attachments, auctions, notifications, outbound and incoming interactions, documents and economic records foreclosure, and the routine of appointments.

The solutions are currently available from 07:30 am - 17:00 pm at the licensed customer service centers in Dubai, including OnTime-- Tasheel, Oud Metha; OnTime, Business Village in Deira; OnTime, Al Manara Town Building; OnTime, Mazaya Facility; First Business Center, Business Town in Deira; Fixit Express Business Management Services, Bur Dubai; Takhlees, Deira - Dubai Creek Tower; and Online, Dubai Healthcare City.