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DEWA wins International Star for Leadership in Quality Award for outstanding excellence and quality

Dubai Electricity and Water Authority (DEWA) has won the International Star for Leadership in Quality in the Gold Category from Business Initiative Directions (BID) for impressive excellence and quality, in accordance with the QC100 criteria, for economic growth, leadership, technical advancement, and innovation. The Award was received by Marwan Al Zaabi, Vice President of Corporate Excellence at DEWA, on behalf of HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, during the 20th International Star for Leadership in Quality Award ceremony held in Paris, France. A large number of organisations, companies, business people, professionals, academics, professionals in quality and excellence, and diplomats from all over the world participated in the event. HE Saeed Mohammed Al Tayer expressed his appreciation on winning the award, and worried that DEWA believes that quality is a major element needed to improve, and improve competitiveness.

"As part of our efforts to achieve the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in relation to sustainable quality, DEWA promotes a culture of quality amongst staff members, suppliers, and the community as a whole. This is supported by an extensive quality management model, in addition to our belief that quality is a major aspect needed to accomplish favorable outcomes, and the fulfillment of our clients. DEWA follows the QC100 quality standard to enhance teamwork, decision-making, and go beyond expectations, as well as the needs of consumers and stakeholders. We provide our employees with technical and economic support, to attain continuous advancement, while concurrently preserving the environment. DEWA aims to continue to establish its personnel management, to attain the best results," said Al Tayer.

"DEWA aims to improve Dubai and the UAE's level of quality and competitiveness, while working to supply the best government services by embracing the best global practices, to accomplish the fulfillment and happiness of all our consumers. Winning this award shows DEWA's commitment to optimise its services by promoting a culture of organisational quality in all our operations. DEWA continuously launches initiatives and activities to further develop the innovative abilities of employees, added Al Tayer.

DEWA also recently won the Gold category in both the Dubai Human Development Award and the Dubai Quality Award, organised by the Department of Economic Development. DEWA likewise won 6 awards at DGEP 2016 in the category of Distinguished Government Entity, Financially Distinguished Performance, and Distinguished Entity in Government Communications. The International Star for Leadership in Quality Award was launched in 1986 to promote a culture of quality and excellence among organisations around the world.

BID awards organisations according to the same standards applied to the Deming Prize, the Malcolm Baldrige Quality Award, the Quality Management Programme of the European Union (EU), and honours Japanese, American, and European organisations for their achievements. The Award has honoured organisations from 178 countries from around the world.

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