The Dubai Airport Freezone Authority's (DAFZA) comprehensive range of 'smart projects and innovative applications are drawing huge attention at the ongoing 36th GITEX Technology Week at the Dubai World Trade Centre, a prestigious event that runs up until October 20, 2016. Key decision makers, government figures, and worldwide visitors applauded DAFZA's smart solutions, which seal the Freezone's leadership as one of the world's most innovative and advanced free zones-- emphasizing its sophisticated and interactive functions as key drivers to assist improve Dubai's smart transformation efforts. The state-of-the-art services and initiatives shown by DAFZA are specifically developed for international business and little and medium-sized enterprises (SMEs) in order to ensure their ideal practical effectiveness at lower functional costs, for that reason enhancing their role in driving national financial growth.

GITEX is a perfect platform for DAFZA to display its initiatives in support of Dubai's smart transformation and highlight its major role in the provision of innovative services and top-level services aligned with 21st century requirements. DAFZA's efforts are backed by an integrated plan to develop advanced and environment-friendly technological infrastructure; constantly construct modern-day facilities; and provide a detailed portfolio of smart services in a bid to make the Freezone an appealing environment for major global businesses.

DAFZAs GITEX participation has shed light on its successive achievements in enhancing customer experiences. DAFZA has attained higher customer satisfaction levels over the past years thanks to its continuous deployment of modern technologies such as smart e-payment, supplier portal and the SMART Mirah (Mirror); a prevailing culture of innovation; and the implementation of key projects supporting the growth of companies operating within the Freezone. These aim to ensure efficient implementation of strategic plans and continuous improvement of corporate performance according to the highest standards of leadership and excellence. Among the next-generation projects being showcased at GITEX include the DAFZA Eye application which enables customers to file reports and complaints that need immediate investigation and a new state-of-the-art Business Center which features modern and hi-tech meeting rooms with individual touch screens that can accommodate smart and interactive presentations and video conferences

In addition, DAFZA revealed a series of its brand-new innovative projects including a 'DAFZA Internal Portal' for all internal operations; created to manage ICT services applications based upon the service level agreements and a new user friendly primary control panel.

The smart projects are based on next-generation innovations. A few of these are participation tracking by means of mobile phones, advancement of new sales bundles, automated renewal of leases and employment contracts, Smart Traffic Management systems, a Smart Pass, Automatic Number Plate Recognition, a centralized and wise emergency alarm systems, and LED street lighting, among others.

Buthaina Bin Fahad, Senior Director of DAFZA's ICT Department, stated: "We are thrilled to unveil our newest smart services at GITEX Technology Week 2016. These brand-new offerings contribute to supporting enterprises of all sizes in acknowledgment of their function in enhancing Dubai's and the UAE's economy. We are positive that our new and innovative services will likewise assist DAFZA-based business in their continuing efforts to keep up with the quick developments brought forth by the ongoing smart improvement. It will support their development in accordance with the government's efforts to attract more Foreign Direct Investments (FDIs) with the aim of promoting financial diversification and ultimately the post-oil phase."

Bin Fahad included: "DAFZA was at the forefront of executing quality tasks in the country during the very first half of this year, resulting in the improved delivery of quality services and services and advancing the Freezone's status as a perfect entrance to promising markets in the Middle East, North Africa and South Asia. Automation and smart transformation efforts have actually yielded concrete results especially in facilitating clients' access to services by means of smart applications. Our smart initiatives have been playing a key role in stimulating innovation, upgrading the quality and excellence of services, improving functional efficiency, enhancing safety and security standards, and modernizing the information and communications technology (ICT) infrastructure. This proves our commitment to our wise leaderships directives to make Dubai the happiest and smartest city in the world.

DAFZA has made great strides in improving its security network, integrating various affiliate networks, and completing ISO 27001 and ISO 20000 audit checklists. Recently, DAFZA achieved a highest score on the Happiness Meter index, demonstrating its commitment to ensuring customer satisfaction and happiness by providing excellent services to meet the expectations of international and multinational corporations.