Avaya, a global leader in business communications, software program, systems and solutions, highlighted its assistance for the ICT community in the Kingdom of Saudi Arabia with unique honors for key companions that have actually aided companies attain their digital transformation purposes. Best-performing companions from the Western and Main areas were recognized at prestigious events today in Jeddah and Riyadh for their payment in key modern technology locations.

The partner engagement occasions allowed Avaya to communicate its latest technologies and options to its Saudi modern technology companions, providing indispensable understanding into the trends and technologies aiding companies to straighten themselves extra carefully with Vision 2030, and create development chances for Saudi services, resulting in the development of even more tasks for Saudi citizens. Avaya is currently dealing with leading customers across the Kingdom, sustaining more than 10,000 get in touch with center agents across key industry fields consisting of banking and financing, government, health care, and retail.

The partner awards were the emphasize of each occasion, with Avaya acknowledging best-performing companions in different regions and technology areas - United Technologies and Tawasol from the Western region, and Converged Generation Communications and Aflak Solutions from the Main region. United Technologies was recognized as ideal mid-market partner after doubling growth and taking a full 15 per cent of the total mid-market, with significant success in the construction and retail sections.

Avaya's Hospitality partner of the year is Tawasol, having actually supplied mega tasks for the Shaza and Sheraton hotel chains, expanding by more than 100 percent, and accomplishing the highest degree of Avaya partnership.

Converged Generation Communications, already an Avaya platinum partner, has actually received the Contact Centre Partner award for effectively managing and growing the Avaya client base in huge and moderate enterprises call centers. Aflak Solutions, a new Avaya partner, got the general public Sector partner award for their outstanding success and developments to some of the distinguished government tasks. Therefore, Aflak continued to establish itself as a major player in government ICT projects.

" Our strong focus on the demands and direction of the Saudi market is given birth to by our companions in the Kingdom. To have a solid, innovative partner community that is closely integrated with the Government and business community is a prerequisite in our industry, and I believe that Avaya is particularly fortunate to collaborate with several of the most imaginative and positive innovation remedy sellers in the Kingdom. I praise the victors and all of our partners and look forward to a much more productive and successful year ahead."

- Fadi Hani, Managing Director, Avaya Saudi Arabia